Contact
We look forward to hearing from you. By phone, by email, using the form or via our chat assistant Jumbo.
- AddressMEYER-JUMBO Logistics GmbH & Co. KG
Zechenstraße 1–4, 32457 Porta Westfalica, Germany - Switchboard+49 571 975 11-0 · info@meyer-jumbo.de
- Sales & quotes+49 571 975 11-200 · vertrieb@meyer-jumbo.de
- Customer service & consignments+49 571 975 11-220 · service@meyer-jumbo.de
Opening hours
Times are German time (CET/CEST). Our chat assistant Jumbo helps around the clock and passes your request on to our team.
Zechenstraße 1–4, 32457 Porta Westfalica, Germany
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Frequently asked questions
The most important answers at a glance. Can't find your question? Just ask us.
What is the current status of my consignment?
You can follow your consignment with our tracking. Tracking for private recipients works without a login. Business customers use the customer portal.
My goods are damaged – what do I do now?
You can report damage to your goods via our claims portal.
You have ordered goods and won't be at home on the day of delivery?
Then you can give us a safe-place authorisation for your consignment – quickly and easily using our form.
Which logistics services does MEYER-JUMBO Logistics offer?
Transport (express, groupage, scheduled line services, air and sea freight), storage (hazardous goods, pallet storage, heated and unheated halls), customs clearance, picking, outsourcing, warehousing, value-added services and packaging advice.
How do I reach customer service?
You can reach our customer service by phone on +49 571 975 11-220 or by email at service@meyer-jumbo.de.
Is MEYER-JUMBO certified?
Yes, we hold several certifications, including ISO 9001 (quality management) and ISO 14001 (environmental management).
Which means of transport does MEYER-JUMBO use?
Lorries, air freight and sea freight (overseas containers). You can find more about our fleet on our transport logistics page.
How can I request a quote from MEYER-JUMBO?
You can reach our sales team by phone on +49 571 975 11-200 or by email at vertrieb@meyer-jumbo.de. Alternatively, use our enquiry form.
How will my consignment be transported?
Depending on the consignment, as a direct run, via a transhipment point or as a dedicated solo run.
Does MEYER-JUMBO also offer storage and picking?
Yes, we can also store your goods – dry, secure and directly connected to our fleet. On request, we pick your goods and deliver on the agreed date. More under warehouse logistics.