For customers and recipients

Service & portals

Online portals for business customers and services for recipients – all in one place.

For business customers · with login

You receive your login details from your contact person at MEYER-JUMBO.

Customer portal

Consignments, documents & reports

Go to customer portal

Order entry

Book transport orders online

Go to order entry

Claims portal

Report damage quickly and digitally

Go to claims portal

For recipients · no login

Expecting a consignment from us? You don't need a customer account.

Track consignment

Check the status of your consignment with your 20-character consignment number

Go to tracking

Safe-place authorisation

Not at home? Choose where we may leave your consignment

Go to the form

Problems logging in? Write to service@meyer-jumbo.de or call our customer service: +49 571 975 11-220. Please note that the portals and the tracking are in German.